FREQUENTLY ASKED QUESTIONS
HOW DOES RENTAL WORK?
It's easy! You pick where you want to play, and we'll bring all the equipment to you. Our coordinators will set everything up and referee the games. You don't have to worry about a thing.
HOW MUCH DOES IT COST?
Prices start as low as $250 and depend on what package you select. We'll help you pick the right package. No hidden fees, taxes, or surprise charges...ever.
HOW DO I BOOK?
Submit a rental request with where you want to play, the date/time, what game you want, and any other party details.
We'll confirm our availability and get any last details from you.
You finalize or reserve the field/venue where you want to play. We can suggest if needed.
To complete a reservation, customers must either pay their full balance upfront or pay a non-refundable $125 deposit and their remaining balance is due the day of your event. For customers who pay upfront, the non-refundable deposit is built into this payment. Exceptions may be made for organizations that require specific payment terms.
WHAT IS THE CANCELLATION AND REFUND POLICY?
Customers may cancel their reservations at least 2 weeks (14 days) before their scheduled date and receive a full refund. We must receive the cancellation notice in writing.
If customers cancel their reservations within the 2 weeks (14 days) of their scheduled date, they will receive a refund minus a $125 deposit.
For cancellations made by Silicon Valley Bubble Soccer due to rain or weather concerns, customers may reschedule for FREE anytime within 6 months, based on availability, or receive a refund minus a $125 deposit.
WHAT IS CONSIDERED A WEATHER CONCERN?
We cannot play or set up in the following conditions, at the sole discretion of Silicon Valley Bubble Soccer:
Rain or thunder/lightning
Temperatures colder than 40 degrees or hotter than 95 degrees for outdoor events.
Winds over 12mph
Customers may reschedule their rental at any time for FREE due to these weather concerns.
If customers choose to get a refund within 2 weeks (14 days) of their event date instead of rescheduling, they will receive their payment minus their $125 deposit.
For events with mixed forecasts, if we recommend canceling and the customer wants to continue, the customer forfeits his/her right to later reschedule or request a refund for any time missed due to weather. We do reserve the right to make the final decision in weather-related cancellations.
DO YOU REQUIRE A LIABILITY WAIVER?
Yes, we do. As with any athletic sport, there is a risk of physical injury when playing bubble soccer and any game associated wearing the bubble suit. We will give you some tips, but you are responsible for playing safely and sanely. Remember, you play at your own risk! WAIVER FORM
IS THERE ANYTHING I NEED TO BRING?
As with any outdoor athletics, it is a good idea to bring sunscreen, water, and a towel. Hair tie for players with lengthy hair.
IS THERE A WEIGHT/HEIGHT LIMIT?
For the standard-size bubbles, we suggest that you be 4'8” or taller for the best experience. However, we can also provide smaller bubbles for children between 3’10” to 4’8”. Very tall people (6’2″+) should consider bringing knee pads for extra protection during falls. We also have a couple of larger bubbles for hulk size players. Please specify these details when reserving your event.
WHERE DO WE PLAY?
We bring everything to you. Usually, all we need is a flat, grassy area about the size of a basketball court (50'x80'). It could be a backyard, park, school/community field, etc. We can also play indoors on turf, gym court, or carpeted areas. We recommend you reserve your field if needed to ensure we have space. Not sure where or how? We can help.
For indoor facilities, please be aware that we need at least 20 minutes of field access for set up and breakdown before and after your reservation time with the indoor facility. This time requirement is for a typical 5 vs 5 match-ups. If you have additional bubbles from your rental, it means that we'll need more time to set up and breakdown. Therefore, when reserving an indoor facility, please add an extra hour to your reservation. You, our customer, cover all costs for the indoor facility.
WHAT OTHER GAMES CAN WE PLAY WITH THE BUBBLE SUITS ON?
We've played various games such as Sharks and Minnows, Sumo Circle, Protect the President, Rolling Bubble Relay and much more! The number of different games is limited only by your imagination.
HOW MANY BUBBLES SHOULD I RENT?
Bubble Soccer is physically demanding and we allow an unlimited number of players so we often recommend renting less bubbles than the # of people and taking turns. For example, ten bubble suits can comfortably entertain 10-20 people per hour. It takes just a few seconds to get in and out of a suit, so swapping out players is a breeze. We've worked with groups of over 300.
DO YOUR REFEREES ACCEPT TIPS?
Yes! Our referees are service people just like a waiter at a restaurant, except we run for your tips! You can expect your referee to be fun, exciting, and make your event a real joy, so show them some love if we make your event great. If you ever feel your referee could have done a better job, please let us know. We’re always striving to be better while keeping it fun and enjoyable for all.